Terms & Conditions
At MMSeven London we are 100% committed to safeguarding the privacy of your data. This policy explains how your data is collected, used, transferred and disclosed by MMSeven. It covers data collected when you use our website or social media pages or contact us via email.
The personal data we collect
How we collect your personal data
Our use of your personal data
Sharing your personal data
Receiving Marketing messages
Seeing MMSeven London adverts on other websites
Your information and countries outside Europe
Your rights
Changes to how we protect your privacy
The personal data we collect
In this section we have set out the general categories of personal data that we may collect.
Your Name and Identity Details, includes:
First name, last name, title, date of birth (optional).
Contact Data, includes:
Email address, billing address, delivery address, location, country, telephone numbers
Financial Data, includes:
Payment card details and bank account details.
Transactional Data, includes:
Details of your purchases and the fulfilment of your orders (basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, product item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us and correspondence or communications with you in respect of your orders.
Technical Data, includes:
Details of the device(s) you use to access our services, your IP address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Profile Data, includes:
Purchases or orders made by you, product and style interests, preferences, feedback, and survey responses
Usage Data, includes:
How and when you use our website, how you moved around it, what you searched for; website performance statistics, traffic, location, weblogs and other communication data; and details of any other MMSeven London products and services used by you.
Marketing and Communications Data, includes:
Your preferences in receiving marketing from us and your communication preferences.
How we collect your data
We may collect data from you in the following ways:
Direct Interactions
You may give us the data as detailed above by interacting with our website, placing an order, filling in a form or corresponding with us.
Here are some examples of these interactions:
Creating an account on our website.
Purchasing products on our website.
Entering a competition or completing a survey.
Contacting us by email to report a problem or make an enquiry.
Automated Interactions or technologies
When you use our website we may automatically collect Technical Data and Usage Data (as described above).
We may also collect Contact Data at the point where tasks on our website are not completed such as incomplete orders and abandoned baskets.
We collect this data by using cookies, server logs and other similar technologies.
Third Parties
We may receive some data about you from third parties.
These include:
Technical Data from third party analytics tools like Google Analytics and AdRoll.
Technical data from affiliate networks that you have reached our website through.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
You are not obliged to give us any of this information but if you chose not to you are unlikely to receive the best experience on our website, you may not be able to place orders with us and may not be able to purchase in our sales or receive discounts.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
How we use your information
In this section we have set out the general categories of personal data that we may process, the purposes for which we may process that data and the legal bases of the processing.
Data type Our Use Legal Basis
Your Name
and Identity DataTo deliver your purchase to you. We have to do this to perform our contract with you.
To send service messages to you, by text or email, regarding your order. We have to do this to perform our contract with you.
To send you information about offers, sales, new products and updates.
Fraud protection and prevention. To prevent and detect fraud against you or MMSeven London.
Contact Data
To deliver your purchase to you. We have to do this to perform our contract with you.
To send service messages to you, by text or email, regarding your order. We have to do this to perform our contract with you.
To send you information about offers, sales, new products and updates. We only do this with your permission.
Showing you MMSeven London adverts around the internet. We do this to keep you up to date with offers and deals.
Financial Data
To take payments and give refunds. We have to do this to perform our contract with you.
Fraud protection and prevention. To prevent and detect fraud against you or MMSeven London.
Transactional Data
To take payments and give refunds We have to do this to perform our contract with you.
To provide customer support. We have to do this to perform our contract with you.
Fraud protection and prevention To prevent and detect fraud against you or MMSeven London.
To administer, protect and improve our business and our website. Necessary for our legitimate interests.
Technical Data
To improve our website by serving you default setting such as language and currency. To give you the best possible shopping experience.
To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. Necessary for our legitimate interests. To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences. Necessary for our legitimate interests.
Profile Data
To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. Necessary for our legitimate interests. To enable you to take part in a competition, event or survey. Necessary for our legitimate interests and to perform our contract with you. To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences. Necessary for our legitimate interests.
Usage Data
To recommend products, services discounts and offers that may be of interest to you. Consent. We only do this with your permission.
To improve our website by serving you default setting such as language and currency. To give you the best possible shopping experience.
To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. Necessary for our legitimate interests. To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences. Necessary for our legitimate interests.
Marketing and Communications Data
To recommend products, services discounts and offers that may be of interest to you. Consent. We only do this with your permission.
To improve our website by serving you default setting such as language and currency. To give you the best possible shopping experience.
To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. Necessary for our legitimate interests. To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences. Necessary for our legitimate interests.
How long we keep your data for
We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations.
Sharing your information
We will not sell any of your personal information to any third parties. We will share your data with the following organisations that perform a service integral to us performing our contract with you. Companies that provide warehousing, packing, delivery and payment collection services for us. Marketing agencies, website hosts, and companies that help us to run our business. Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.
Receiving Marketing messages
We may send you marketing messages via email and text.
How to stop receiving marketing messages
You can stop receiving these messages at any time by:
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Clicking the unsubscribe link in any email you’ve received
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Updating your account on our website.
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Contact our Customer Service team via contact us page.
It may take a few days for your request to make its way fully through our systems and for messages to stop. Stopping marketing messages will not stop service communications such as order updates.
Seeing MMSeven adverts on other websites
We also engage in online advertising, to keep you aware of what we’re up to and to help you see and find our products.
Like many companies, we target MMSeven banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The banners and ads you see will be based on your Contact, Technical, Usage and Profile Data, or your previous use of our website or on MMSeven banners or ads you have previously clicked on.
Your information and countries outside Europe
When we use your information as described in this policy, this may involve sending your information outside the European Economic Area (EEA). When we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA. You may contact us for more specific information relating to this through our contact us page.
Your rights
You have a number of rights under the data privacy legislation:
The right to access the personal data we hold about you.
The right to object to stop marketing messages
The right to data portability.
The right to complain to a supervisory authority - in the UK, the Information Commissioner’s Office.
The right to object to automated decision making.
The right for the personal data being updated or corrected.
The right to be forgotten.
If you would like to exercise any of these rights please contact us through our contact us page.
Changes to this privacy policy
From time to time it may be necessary for us to update this privacy policy.
If we make any significant changes we will post a clear notice on this website or contact you by email so that you can review these changes before continuing to use our website.
Other
By purchasing Goods, you agree to accept the terms and conditions set out from us.
These terms and conditions form a legally binding agreement between us and you and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of Goods to consumers. We strongly recommend that you read these terms and conditions. You can also access and read any other information contained on other pages or websites referred to in these terms and conditions as they may contain further terms and conditions that apply to you.
We reserve the right to amend these terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should review the terms and conditions posted on the website periodically to ensure that you are aware of and comply with the current version. If you have any queries about the terms and conditions, the Goods or the website please contact us through our contact us page.
The www.mmsevenlondon.co.uk website is provided for a sole personal use. Any other commercial purpose is not allowed.
DESCRIPTIONS AND PRODUCT INFORMATION
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products are correct at the time when the relevant information was entered onto the system. However, due to factors such as differences in monitors and screen settings, we are unable to guarantee the following:
• that the colour you will see on your monitor will accurately reflect the colour of the product;
• all sizes and measurements are approximate;
• all Goods are subject to availability- we may not be able to supply your order; and
• any delivery estimates given on the Website or by email are estimates only;
Please refer to our RETURNS POLICY if you are unhappy with your purchase.
ACCEPTANCE
Once you have made your choice and your order has been placed, you will be required to enter your payment details.
Your order will be acknowledged by an order confirmation email containing an order reference number. This information will be automatically emailed to the recipient address you have provided at the time of your order.
Unless you cancel your order in accordance with our CANCELLATION policy, acceptance of your order and completion of the contract between you and MMSeven London will take place when we dispatch the goods to you.
For the safeguard of both the consumers and MMSeven London we would be checking the information provided with our third party credit card gateway provider. This is solely aimed for a secure trading and to prevent any fraudulent or inappropriate use of personal and payment details.
Also, MMSeven London may request additional proofs of the purchaser’s personal details in order to verify their truthfulness.
We do reserve the right to not accept your order. Such non-acceptance may result from one or more of the following reasons:
-The product you order is out of stock;
-Our inability to obtain authorisation for your payment;
-We consider the payment information not to be fully genuine;
-We have identified a pricing or product description error.
Furthermore, we retain the express right not to process a transaction at any time at our sole discretion. In this event, we will not be liable to you or any third party by reason of our withdrawing any merchandise from MMSeven London Online Shop, whether or not such products have been sold.
MMSeven London reserves the right to follow legal procedures in order to guarantee a genuine and safe trading.
PAYMENT, SAFETY AND SECURITY
We do accept all major payment cards: Visa, Mastercard, Visa Debit, Mastercard Debit, Solo, Maestro UK, Maestro International, American Express, Visa Electron and Delta.
Payments will be debited and cleared from your account upon receipt of your Order by MMSeven London. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to MMSeven London, we will not be able to process your Order and a message will appear informing you that the transaction cannot be processed.
MMSeven London, together with its partners, takes all reasonable care to make its Online Shop as secure as they can.
To help ensure that your online shopping experience is safe, MMSeven London uses industry-standard Secure Socket Layer (SSL) technology, provided by GeoTrust. Users cannot inadvertently reveal personal information by using an unsecure connection.
Although we will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from MMSeven London Online Shop.
Cookies
If you would like to know more about how we use cookies please contact us through our contact us page and we will provide all the relevant information to you.